Disclaimer

The information, products, and services provided by Customize Edge are intended solely for general informational and promotional purposes. By using our website or engaging with our services, you agree to the terms outlined below.

1. Product Customization and Accuracy

  • All customizations, including personalized designs and specifications, are created based on the information and preferences provided by the customer. We strive to deliver designs as close as possible to your requests; however, slight variations may occur due to material, design limitations, or technical constraints.
  • Mockups or previews shared during the order process are for representation purposes and may not perfectly match the final product.

2. Quality Assurance

  • Customize Edge ensures that all products meet high-quality standards before delivery. However, the durability and lifespan of customized items may depend on usage, care, and external conditions.
  • For branded products, authenticity is guaranteed, but we are not affiliated with or endorsed by the manufacturers of the branded items we offer.

3. Third-Party Brands and Partnerships

  • References to branded products, such as cosmetics, handbags, or watches, are for customer convenience. All trademarks, logos, and brand names are the property of their respective owners, and their use does not imply endorsement or sponsorship by Customize Edge.

4. Shipping and Delivery

  • While we aim to meet delivery timelines, delays due to unforeseen circumstances such as customs, courier issues, or natural disruptions are beyond our control.
  • Customers are responsible for providing accurate shipping details. Incorrect information may lead to delayed or undeliverable items.

5. Return and Refund Policy

  • Custom-made and personalized items are non-refundable unless there is a manufacturing defect or error from our end.
  • For branded and non - custom items, refunds and exchanges will follow our return policy, which is available on our website.

6. Liability Limitation

  • Customize Edge is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Customers are advised to handle products with care and ensure they meet their needs before purchase.
  • We are not responsible for any loss or damage caused by improper use, handling, or failure to follow care instructions.

7. Website Content

  • The content on our website, including images, text, and descriptions, is for informational purposes only and may be updated or modified without notice.
  • Unauthorized use, reproduction, or distribution of any content from the Customize Edge website is strictly prohibited.

8. Intellectual Property

  • All designs, logos, and content produced by Customize Edge are the intellectual property of the company and cannot be copied, reproduced, or distributed without prior permission.

9. External Links

  • Our website may contain links to third-party websites. Customize Edge is not responsible for the content, policies, or practices of these external sites.

10. Agreement

  • By engaging with Customize Edge, you acknowledge that you understand and accept the terms of this disclaimer. These terms are subject to change, and it is your responsibility to review them periodically.

For any queries, concerns, or assistance, please contact our customer service team at info@customizeedge.com